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How to Choose a Chimney Repair Company

If somebody calls you and offers to clean your chimney for a dirt-cheap rate; beware! There are lots of scam artists posing as legit chimney repair services today. Of course, you have to hire no less than qualified professionals, or your chimney can easily turn into a fire hazard.

Before choosing the right chimney repair company, consider the following:

Unregulated Industry

Unfortunately, while chimney safety can be a matter of life and death, the industry is unregulated. The good news is professionals who have displayed skill and excellence may be issued licenses and certifications by nationally recognized associations.

NGFS & NFI Membership

Membership in the National Chimney Repair Guild (NCSG) and National Fireplace Institute (NFI) shows a chimney repair company’s interest in improving its services. Such organizations do not issue certifications, but membership is a sign of the company’s commitment to its industry.

Individual CSIA Certification

The Chimney Repair Institute of America (CSIA)S provides the minimum national standard for professional chimney repair companies in the U.S. Additionally, NFI certifications are more advanced credentials in the the field of gas, wood and pellet-burning appliances. Before hiring a chimney repair company, let them prove that the workers themselves, not just the owners, are CSIA or NFI-certified.

Insurance

If you hire an insured chimney repair service, you will be protected against damages or injuries that may occur on the job.

Online Reviews

Online reviews about different chimney repair companies can be more important than you think. Of course, you have to consider the credibility of the website itself where you read the reviews from. Marketing websites, as you might expect, are made to promote a specific company by manufacturing good reviews on it or bad reviews for its competitors. Just stick to reputable third-party consumer watchdog sites that feature real reviews from real people.

Client References

The importance of talking to your client references provided by your prospect couldn’t be overemphasized. This is your best way of knowing what results are likely if you actually decide to hire that company. Listen to the comments or feedback of their past clients about their work. Anyone who refuses to provide references is most likely hiding something. And in such a case, it would be much better not take things further.

Safety

The least expensive offer from a chimney repair company can be tempting, but it’s a must to make sure that the work is performed according to professional industry standards. Remember, besides being a direct fire hazard, an improperly repaired chimney can put your health or even your life at risk by exposing you to deadly fumes, such as carbon monoxide.

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